We offer a full GUARANTEE, not a typical pro-rated warranty.
Capitol Bedding’s products are guaranteed against defect in materials or workmanship for the number of years stated on the mattress label. Should it fail under normal use and service due to these causes, we will repair or replace it at our option when the guarantee service is authorized and handled through the dealer from whom you purchased the product from.
The guarantee is not an indication of how long the product should be used. It does not cover loss of comfort or support.
Stains of any kind will void the guarantee. We highly recommend using a quality mattress protector to protect from any stains.
Mattresses have become very thick and plush over the years and you will see more “body printing”. This is acceptable and will not affect the comfort or support. Having a proper bed frame and rotating your new mattress will help minimize the “body printing”.
Proper Care Information
Proper Bed Frames: All Queen and King mattress sets should be used with a frame with a center support. A supportive, solid frame can help prevent sagging in your mattress set.
Rotate your new mattress: New mattresses (tight top, one-sided) should be rotated 3-4 times the first year and 2-3 times per year after that. Although many manufacturers try to sell you a mattress with a firm seating edge, repeated seating on a mattress is simply not good for the mattress. If this is a practice you cannot avoid, please sit down “gently” and simply rotate your mattress more often than the above recommended amount. Other mattresses (pillow top, two-sided) should be rotated, then flipped and rotated again.
We always recommend you buy the whole mattress set. The mattress and box spring are designed to work together for comfort and long life. Putting a new mattress on an old sagging box spring will cause the mattress to sag as well.
Enjoy your new bedding. The average person spends 1/3 of their life in bed. Investing in quality bedding and proper care is well worth the rewards!!
Warranty Claims Process
All warranty claims must be handled through the dealer (store) where you purchased the bed. For dealer contact information, go here.
If you are unable to get assistance from the furniture store where you made the purchase, please send us a note using the form below and we will respond as soon as possible!